Business Strategy
Moneyball: the art of winning at “IT procurement”
Business Strategy
Pull the Andon lever — don't bother innovating for your customers without innovating the way you work
How often does the company you work for stop what it’s doing to improve the way it operates? In manufacturing, the Andon lever is a lever anyone can pull ...
Business Strategy
Four GIFs that introduce our new proposition at Made by Many
Business Strategy
The Empathic Consultant
How we balance people, business and power in our work as product designers
Business Strategy
Made by Many’s history of 2016 in 26 objects*
An end-of-year listicle in the form of an A-to-Z which, coincidentally, has 26 letters. Hence, 26 things done, said or made by Made by Many this most weir...
Business Strategy
Innovation labs: best practice
The second volume of our report on innovation labs presents a broader collection of contemporary best-practice knowledge, gathered from our discussions wi...
Business Strategy
A deeper layer of digital
The previous instalment of this story discussed the work Made by Many did on the Victoria & Albert Museum’s web presence, in particular on technology ...
Business Strategy
A deep layer of digital
Earlier this year Made by Many completed a project to refresh, enhance and supercharge the Victoria & Albert's web presence – applying a layer of digi...
Business Strategy
What aniseed balls taught me about innovation
On the surface, innovation labs and World War Two Britain don’t have that much in common, but actually there are some remarkable similarities – of what ca...
Business Strategy
Big Empathy
Have we reached “peak empathy” yet, or will “Big Empathy” be a thing soon, like Big Pharma or Big Oil? Just as news arrived that the MIT-incubated startup...
Business Strategy
Why we’re not customer-centric any more
Customer-centricity is dangerously easy to buy. After all, who wouldn’t want to make things their customers want?
Business Strategy
Magic for you
Magic was the once privilege of only a few. But when the world is full of sorrow, anxiety, violence and loneliness, we can’t afford this privilege anymore...
Business Strategy
Prototyping and the split-pea principle
For an industry obsessed by change it’s easy to think of prototyping as being a new thing, a fad, or a response to agile software development. It’s easy t...
Business Strategy
A new digital presence for the World Economic Forum
When global attention turned to the World Economic Forum during its annual meeting in Davos this January, readers logging on to www.weforum.org from aroun...
Business Strategy
Open access! A new digital direction for the V&A
A dynamic new digital strategy for the V&A Museum yields its first fruits today with the release of version 1.0 of a redesigned and rebuilt web platfo...
Business Strategy
Asking the big questions about innovation labs
Innovation Labs are a hot topic in business at the moment — but what’s the best way to launch and run one? What are the biggest challenges to success, the...
Business Strategy
Something magical just happened at Made by Many
Yesterday we welcomed the on-and offline magic school Abracademy into our studio for the next few months as a ‘start-up in residence’. What the hell are w...