This morning’s news that Skittles had launched a new site with a home page that’s basically a free-for-all Twitter search for the term “skittles” raises us a whole new DefCon level.

This radical trust experiment is either a totally genius idea, or it will be taken down very soon. Currently, the site seems populated almost exclusively by a combination of social experterati trying to work out which outcome is most likely, This radical trust experiment is either a totally genius idea, or it will be taken down very soon. Currently, the site seems populated almost exclusively by a combination of social experterati trying to work out which outcome is most likely, and a bunch of other people running around trying to wreck it and some other people who are exploring the outer limits of what might be considered acceptable to a brand advertiser. The ‘other pages’ include Flickr, YouTube and Facebook iterations and the only ‘official’ Skittles real-estate is a floating control panel – a bit like that Modernista website everyone wishes they’d done, but probably don’t visit very often. and some other people who are exploring the outer limits of what might be considered acceptable to a brand advertiser. The ‘other pages’ include FlickrYouTube and Facebook iterations and the only ‘official’ Skittles real-estate is a floating control panel – a bit like that Modernista website everyone wishes they’d done, but probably don’t visit very often.

They must have been expecting stuff like this:

And stuff like this just crept through:

They must have balls of steel and really great lawyers.

And they must be confident that enough people like their candy that once the noise dies, and all the social media people and the wreckers move on, they’ll  have created a revolutionary product support site for Skittles made entirely of external social media sites. That’s a very beautiful, crazy, yet logical idea – and I hope it succeeds.

Tim Malbon

Tim Malbon Founding Partner

Tim founded influential digital product design company Made by Many in 2007. He’s a leading voice in the emerging practice area of product design and innovation, customer experience and business strategy. He’s the Webby Awards UK Ambassador and a member of the IADAS, and was recently named by Creative Review as one of the 50 Creative Leaders "driving change, not just within their organisation but in the world at large."

@malbonster