Tools embody working practices. New tools can disrupt working patterns and foster practices that overcome organisational inertia caused by routine and ing...

Designing to learn requires a shift in thinking. It means approaching user research with an open mind and a willingness to hear and act upon fresh perspec...

Businesses rarely know upfront what they need to succeed in digital: the best way to learn is through prototyping.

Digital goals are often best discovered, and achieved, through the process of making – not upfront strategic planning.

It’s a question lots of people ask - we are different to other consultancies after all.

There is no set formula, process or structure for becoming a digital business, but these two case studies suggest that the key to understanding how to org...

Throughout my career as a quality assurance engineer (QA), I can honestly say that I have pretty much come across most of the misconceptions and myths tha...

People often ask about our research methodologies so I thought I'd give an insight into a recent experience when Peter and I spent 10 days on the road con...

How we do it at Made by Many, and what it’s done for me

‘Product Feels’ grab people by the heart and make them feel something every time they use a product.