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People

Kaizen and minarai: Continuous improvement and the Made by Many summer internship

Continuous improvement happens on most things round here and the internship programme is no exception. Since 2012, Made by Many has opened its doors each s...

Charlotte Hillenbrand  ·  21 August 2017

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Process

How we do sprint planning at Made by Many

At Made by Many, sprint planning is a key ritual that the full core team attends on day one of a new sprint, especially during the Proof of concept and Go ...

Andrea Nagel  ·  9 August 2017

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People

A story about storytelling

How we do it at Made by Many, and what it’s done for me

Kevin Braddock  ·  26 July 2017

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Design

How to run a sketch session

Sketching sessions can happen at any stage of a project, but we most typically use them in the first week (or day) of a project. They’re an effective way t...

Tom White  ·  14 July 2017

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Design

What we mean when we talk about ‘Product Feels’

‘Product Feels’ grab people by the heart and make them feel something every time they use a product.

Mike Walker  ·  4 July 2017

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Technology

How we do Mobile QA at Made by Many

I’ve been testing for over six years now. The early days were very much desktop-based QA, but as the uptake of mobile browsing and the demand for responsiv...

Jamie Mayes  ·  15 June 2017

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Business Strategy

Seven reasons to plan less, make more and transform your business

Not so long ago Jason Fried of Basecamp published a small piece called “Planning is Guessing” — you don’t need to read it to get his point. He's right, and...

Matt Williams  ·  31 May 2017

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Business Strategy

How we co-locate on projects at Made by Many

At Made by Many we place a huge value on face-to-face contact with our clients. It improves productivity and helps build strong relationships – if it’s don...

Peter Parkes  ·  25 May 2017

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Business Strategy

How we present a business case to a CEO at Made by Many

One of the key outputs of our vision and discovery service package is a business case. This blog post explains how we present this to a CEO and their team.

Peter Parkes  ·  19 May 2017

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Business Strategy

Unleashing customer magic: our upcoming workshop at The Digital Content Summit 2017

We’re excited to be running a very different type of workshop at the Digital Content Summit 2017 in London next Tuesday 23 May.

Tim Malbon  ·  17 May 2017

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Process

The time travelling team: how to avoid failure before it happens

Things don’t always go to plan on projects. It comes with the territory when working in an adaptive, lean and nimble way.

Adam Morris  ·  8 May 2017

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Process

The evolution of client storytelling

This sounds like a grandiose claim but we’ve never lived in a more ‘visual’ way than we do now. Apps like Instagram, Snapchat and Facebook have completely ...

Alex Harding  ·  21 April 2017

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Process

Practicing presentations: How to free yourself from your words to present like a rock star

When one thinks of momentous music venues, Wrexham Central Station doesn’t immediately spring to mind. Not that there’s anything particularly wrong with th...

Sam Small  ·  19 April 2017

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Process

Three questions to ask yourself, before speaking to your users

It’s not enough to just tick the box of ‘talking to users’ and think that doing so will mean we magically end up at the right product. We need to think cri...

Fiona McLaren  ·  6 April 2017

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Process

How to waste your customer’s time as well as your own

Quality customer research is the foundation to creating things people want to use — and potentially love to use. But it’s really easy to mess up this kind ...

Adam Morris  ·  22 March 2017

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Process

3 ways to get the most out of kid-centered research

“You two look like Ant and Dec.” A small finger prods at me through the air. “You… are Ant.”Knocked off balance I look to my colleague for reassurance, onl...

Adam Morris  ·  15 December 2016

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Process

Why “this is okay” is the worst feedback you can get

On design for testing and eliciting useful reactions. By Elise Colbert, Made by Many New York intern

MxM interns NYC  ·  22 August 2016

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Process

How Caravaggio taught me to see the bigger picture

There’s an Italian word that has fascinated me ever since I was an 18-year-old student labouring on a still-life drawing: chiaroscuro.

Isaac Pinnock  ·  15 August 2016